Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, is your dedicated partner for comprehensive disaster restoration and recovery services within this specific community. We understand that unforeseen events like water damage, fire damage, mold infestation, or other property emergencies can strike suddenly, causing significant stress and disruption to your life or business. Our commitment is to provide prompt, expert, and compassionate assistance to restore your property back to its pre-loss condition, focusing solely on the needs of our valued customers residing and operating businesses in the vicinity of our Indian Trail location.
At Kustom Disaster Restoration, we specialize in the full spectrum of restoration services tailored to address the aftermath of various disasters. Our team of highly trained and certified professionals is equipped with the latest industry tools and techniques to handle even the most complex situations efficiently. We understand the importance of acting swiftly to mitigate damage, preventing further issues like secondary water damage or extensive mold growth, which can significantly impact structural integrity and indoor air quality.
Our process begins with a rapid and thorough assessment following your initial contact. We listen carefully to understand the scope of the problem and deploy the appropriate resources immediately. From emergency water extraction and drying to fire cleanup and smoke odor elimination, we cover every critical step. We also place a strong emphasis on mold remediation, recognizing it as a potential health hazard that requires specialized containment and cleanup procedures. Our goal is not just to repair the physical damage but to ensure your space is safe, sanitized, and restored to a condition that meets or exceeds pre-loss standards.
While operating primarily from our base at 1023 Van Buren Ave, Indian Trail, NC 28079, our focus remains intensely local. We pride ourselves on being a reliable, neighborhood resource for Charlotte-area residents and businesses facing restoration challenges. We understand the unique needs and timelines specific to this location and are committed to providing personalized service that respects your time and concerns.
Should you require immediate assistance, please do not hesitate to reach out to us directly. You can find more detailed information about our services and procedures on our website: https://kustom.us/location/charlotte-nc/. For urgent matters, our phone line is available: (704) 727-4740. We are here to answer your questions and provide the support needed to navigate through difficult times.
Q1: What types of disasters do you handle?
Kustom Disaster Restoration at our Indian Trail location handles a wide range of emergencies, including but not limited to water damage (floods, leaks, sewage), fire damage (smoke, soot, fire residue), mold remediation (water damage related, fire related), and other property damage events affecting homes and businesses in the immediate area.
Q2: How quickly can you respond to an emergency?
We understand the urgency of disaster situations. Our team is dedicated to responding promptly to your call at (704) 727-4740 and can often dispatch crews within hours, depending on the nature and extent of the emergency, to begin the crucial mitigation process right here in Indian Trail.
Q3: Do you work with insurance companies?
Yes, we work closely with insurance providers to facilitate the claims process. Our expertise helps streamline communication and ensures that our services align with your policy coverage, focusing on restoring your property effectively from our 1023 Van Buren Ave base.
Q4: What is the typical restoration process?
Our process generally involves an emergency assessment and water extraction/drying, followed by fire cleanup and smoke damage restoration, mold inspection and remediation if necessary, structural repair, and finally, comprehensive cleaning and restoration to prepare your space for safe return, all managed from our local Indian Trail facility.
Q5: Are your services only for residential properties?
No, Kustom Disaster Restoration serves both residential and commercial properties located near our 1023 Van Buren Ave location in Indian Trail, providing tailored restoration solutions for businesses and homeowners facing disaster-related challenges.